Frequently Asked Questions

Everything you need to know about ordering, shipping and more.

Ordering

Browse a store, add items to your cart, and proceed to checkout. You can pay online or choose Cash on Delivery where available.
Yes. We specialise in bulk supply for schools, daycares and offices. Contact us for volume pricing.

Shipping

Orders are processed in 1–2 business days. Delivery time depends on your location and the shipping method selected at checkout.
Free delivery is available on qualifying orders. The threshold is shown in your cart and at checkout.

Returns

Most items can be returned within 30 days of delivery in their original condition. See our Returns page for full details.

Payments

We accept major credit/debit cards online, and Cash on Delivery in select areas.

Account

You can browse freely, but an account lets you track orders, save addresses, and manage your wishlist.